Redesign and identify areas of improvement to optimize user actions for Mitsubishi Europe’s owner portal, and align the portal with a refreshed Mitsubishi brand.

Design and extend the My Mitsubishi Connect mobile app experience to Mitsubishi vehicles supporting Android Auto and Apple CarPlay.

Move an app from an off-the-shelf, MVP look and feel to a mature and polished design system, and guide the transition by introducing a beta environment for new features and a user feedback loop for continuous improvement.

Migrate a product support site to a modern framework, update content to align to audience metrics, and extend the brand voice of the company to a user-friendly, searchable support center.